Privacy
What we collect, and what we never do with it.
This page covers the pynnacle.com website, the AI demo phone line at (470) 410-3358, and the demo-recap text-message program. The plain version: we collect the minimum needed to run the thing you just used, we use it for exactly that, and we do not sell data.
Who we are
Pynnacle. AI enablement and automation services for Gwinnett businesses. Contact: [email protected].
What we collect
On the demo line: what you say during your call, including any name you gave, callback number, service address and the problem described, plus the call's transcript and recording created by the voice platform we use (xAI). On the recap form: the mobile number you type and the fact that you checked the consent box. On this website: standard, aggregate visit data.
How it is used
Your call is used to run the demo you asked for: answering you, booking the practice appointment, and, if you requested it, texting you one summary of what the call captured. Your number is used for that recap text and for honoring your opt-out. Nothing else.
What we never do
We do not sell your data. We do not share it with third parties for marketing. We do not add you to any list outside the program you opted into. Carriers process the text messages we send; that is part of delivering them.
Opting out
Reply STOP to any recap text and you are opted out immediately. Text HELP to get a support contact. To have your demo-call data removed, email [email protected].
Retention
Recap leads and their activity are kept while the demo program runs and removed on request. Call recordings and transcripts are kept by the voice platform under its own retention settings and can be deleted on request.
Children
The demo line is a business tool and is not directed at children. We do not knowingly collect data from anyone under 13.
Changes
If this policy changes materially, the change appears on this page. The program you opted into is never silently re-scoped.